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Ongoing Search update communications are sent depending on the desired exchange’s start date, or if a match is found. RCI will keep you updated on the status of your search via email once a month. As you get closer to your desired vacation start date, you will receive more frequent email updates about the progress of your Ongoing Search. If a match is found, you will be notified that day.
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RCI Weeks®
1.800.338.7777
RCI Points®
1.877.968.7476
Monday-Friday 8am-8pm
Saturday 8am-5pm
Closed on Sunday; holiday hours vary
Available Monday-Friday 9am-5pm EST