If you need to cancel your extra holiday or late deal and do so within 24 hours of booking, you will receive a full refund.
If you need to cancel your extra holiday or late deal after this 24-hour period, then depending on the date of cancellation, the following amount will be forfeited from the total amount paid:
| Number of days before check-in date when cancellation notice is received by RCI | % Forfeited |
| More than 46 days before check-in date | 0% of total cost of booking lost |
| 31-45 days before check-in date | 15% of total cost of booking lost |
| 30 days or less before check-in date | 100% of total cost of booking lost |
If you're not able to go on your extra holiday or late deal, you can purchase a guest certificate to transfer the holiday to friends or family who are not RCI members. Find out more by reading our 'guest certificates' help page.
If you would prefer to call us to cancel or add a guest certificate, view our contact us page for telephone numbers and opening times or you can chat with our guides on live help.
To cancel your extra holiday or late deal online, just go to ’TRIPS’ and select the 'confirmed' tab. Choose the booking you wish to cancel and click on ‘cancel reservation’. Based on the date you are cancelling your holiday, be refunded.
Check the tick box to say you agree and accept the fees displayed and hit the 'CANCEL RESERVATION' button. Your holiday will now be confirmed as cancelled and the money will be refunded back to you.
We always aim to refund within 24 hours, to your chosen method, however if this is to go to your original payment source, this time is based on the credit card issuer’s terms.
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