RCI Help
What are my options if I have to cancel or change the dates or location of a vacation I’ve already booked?
A grace period will apply if the Confirmed Exchange is made three (3) or more days prior to the vacation start date, and is cancelled before the end of the next Business Day. The member will then receive a full refund of the Exchange fee paid and the full amount of Points used.
After the grace period, if you have a confirmed Exchange vacation that has to be changed or canceled, you will forfeit your Exchange fee and possibly a portion of the Points you exchanged. However, as an RCI Points® subscribing member, you have the option to protect your Exchange vacation by adding Points Protection.
Points Protection protects the Points used towards an Exchange Vacation and ensures that if you need to change or cancel, you receive back the Points used for that Exchange Vacation.
